Terms and Conditions

Overview

These Terms apply to all services provided by Alitto AS unless otherwise agreed in writing.

1. Scope of Services

The Client engages Alitto AS to provide services as defined in the project proposal, agreement, or written scope.

• The scope may include digital consulting, system architecture, workflow mapping, automation, integrations, data solutions, dashboards, security configuration, monitoring setup, and/or custom software development.
• Any changes to scope, features, integrations, or deliverables must be agreed upon in writing and may affect pricing and timeline.
• Unless explicitly stated, ongoing maintenance, hosting, third-party subscriptions, or infrastructure expenses are not included in the project fee.

2. Fees and Payment

Fees and payment terms are defined in the project proposal or agreement.

• Payments are due according to the agreed schedule.
• Late payments may result in suspension of work, delays in delivery, and/or reallocation of project resources.
• The Client is responsible for any third-party costs required for project execution (e.g., software licenses, APIs, cloud services, integrations, hosting platforms).

3. Intellectual Property

Ownership and usage rights are handled as follows:

• Upon full payment of all outstanding amounts, ownership of the final deliverables specifically developed for the Client transfers to the Client, unless otherwise agreed.
• Alitto AS retains the right to reuse general knowledge, frameworks, architectural patterns, methodologies, non-client-specific components, and technical expertise developed during the project.
• The Client grants Alitto AS a non-exclusive, royalty-free license to use Client-provided materials strictly for project execution.
• Alitto AS may reference the completed project in its portfolio unless otherwise agreed in writing.

4. Confidentiality

Both parties agree to treat confidential information as strictly confidential.

• Confidential information includes business processes, data, technical structures, documentation, and strategic discussions.
• Confidential information shall not be disclosed to third parties without written consent, except where required by law.

5. Warranties and Limitations of Liability

Alitto AS performs services with professional care and in accordance with agreed specifications, but limitations apply due to the nature of digital systems.

• No guarantee is made that solutions will be completely error-free or uninterrupted.
• Alitto AS shall not be liable for indirect or consequential losses, including loss of profit, revenue, or business opportunity.
• Alitto AS is not responsible for issues caused by third-party systems, APIs, hosting providers, or software updates.
• Total liability is limited to the total fees paid for the specific project in question.

6. Client Responsibilities

The Client agrees to support the project by providing necessary input and access.

• Provide timely access to required systems, accounts, and documentation.
• Deliver accurate and complete information.
• Respond to approvals and feedback within reasonable timeframes.

7. Termination

Either party may terminate the agreement under the conditions below.

• Either party may terminate for material breach if not remedied within a reasonable period after written notice.
• In case of termination, the Client shall pay for all work performed up to the termination date.
• Completed work delivered prior to termination remains subject to payment obligations.

8. Dispute Resolution

Disputes should be handled as follows:

• The parties agree to first attempt to resolve any dispute through good-faith negotiation.
• If no resolution is reached, disputes shall be resolved in accordance with Norwegian law.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Norway.

10. Entire Agreement

These Terms, together with the project proposal or agreement, constitute the entire agreement between the parties and supersede any prior discussions or understandings.